Why Clients Choose Washington Water Damage & Cleaning Services
May 12, 2022.
The crew from this company was fantastic to work with. The work involved demolition of part of my kitchen due to water damage from my dishwasher. I expected to come home from work to a lot of dust and debris, but when I got home everything was spic and span. They had even installed plastic “doorways” at each entry zippers for easy entry and containment. Jeff, Leo, and Salvador were awesome. Very professional, pleasant, and conscientious in every way. It was a pleasure to work with them. I would recommend them to anybody!
February 16, 2022.
We've had extensive water damage in two separate occasions in the recent past (ceiling flooding, fridge leaking) and the team at Washington Water Damage have been very responsive, friendly, and fast to work with both times. They worked with our insurance adjuster directly (Pemco), and talked me through their process each time. Joshua the team leader was always easy to communicate with, and Jeff the Manager worked to fit us in very quickly each time. I hope I don't have to see them again in the future for obvious reasons, but if I do experience flooding again I'll definitely call them up.
February 1, 2022.
We had excellent service from this business. They were recommended by our insurance company after we had two roof leaks. They got here right away, assessed the areas that were damaged, opened them up so that they could dry out, put blowers and air filters in place, and treated to prevent mold. They were very respectful of our home, cleaning up after they left and protecting our things. I highly recommend them.
September 16, 2021.
My upstairs neighbor recently had a serious plumbing problem which resulted in soaked carpeting, and damage to portions of the ceiling and walls. The team from WWD responded very quickly and had their fans and dehumidifiers set up within a couple of hours. They did an excellent job getting my place dried out and put my mind at ease.
July 28, 2021.
I could not speak any higher about all aspects of this company!!! A couple weekends ago, my washer continue to fill and it flooded my entire basement with about 2" of water. My insurance company sent WWD&CS out to remove the water and take out the affected material that same day. Leo and his crew were at my home in a couple of hours. They were very reassuring that they could take care of all of the mess. This was largest issue i've had to deal with at my home so I was a little distraught. They were kind, friendly, very professional, wore masks at all times due to COVID concerns and their take out of all the materials was the cleanest work I've ever seen. Even the stacking and moving of my stuff was done with extreme care. If I ever have the need for their services again, I will specifically request this company and Leo's team. If I could give them 10 stars, I would! Thank you again Leo, you guys are amazing!!!!!!!!!
July 23, 2020.
Jeff Roach and his team saved our home. We woke up one morning last summer to a flooded house where it was literally raining indoors. We called Washington Water Damage and even though their crew was scheduled to do other repairs, they quickly rescheduled and showed up at our house ready to set up driers, pack everything and do the needed demo to the affected rooms. Jeff was responsive, honest and a bit of a rock in a situation that was completely unsettling for new home owners like us. His crew was professional and responsive and Jeff helped us deal with our very unresponsive insurance adjuster. I hope no one has to deal with a flood damage but if you do, Washington Water Damage can really make a big difference.
April 2, 2020.
These guys were great. Everyone I dealt with was very professional and courteous. I would recommend them to anyone in need of a reliable and effective company to mitigate their disaster.
March 2, 2020.
*What a great company and people. They worked with me (and my insurance company) to clean up my flooded house after all the rain we had. Super professional and responsive, they do right by their clients, I cannot thank them enough for making a miserable situation not only bearable but pleasant!
Thank you very much for your services on our floor issue. I speak for both myself and Dale when I say we were very pleased with your company’s service. It was great that you were accessible when we needed you. I also want to commend you on your patience. You handled the challenges of insurance timelines beautifully. The work you did was great. As you know I am in the construction business and know a bit about how things should go. I never felt anything less than professionalism and high-quality work. I would highly recommend you and your company to anyone. I can’t thank you enough for your help.
Your staff was very professional and helpful. Thank you for your help during that trying time.
Thank you so much for the work you have done for me. Your crews were both efficient and polite. Should I have another disaster, I will definitely call you.
I want to thank you for making what was a disastrous situation as pleasurable as possible. Through the insurance difficulties you were absolutely professional, sincere and more than helpful. For that I am grateful.
Thank you and your team for everything, you definitely lived up to all the wonderful things customers wrote about you online!
Washington Water Damage are the ones to call if you have a disaster. We had a pipe break while we were on vacation. Our house was ruined! The crew did a great job drying our house, caring for our furniture and putting everything back in place. The construction crew did a great job repairing the house and it looks great. This disaster has allowed us to remodel and thanks to WWD they turned a tough situation into a blessing.
To the Washington Water and the people who put my upstairs back in shape? NICE JOB! I appreciate the effort that went into all of your work.